The thought that bringing data measurement into marketing counts.06-10
Derek
Having emphasized the importance of data-driven marketing, Mark outlined the 15 essential metrics along with several cases and relevant processes or infrastructure and concluded by repeating the basic concepts over and over again. Not so much new to any skilled marketers, though the author kept saying so many of them were unfamiliar with these.10-20
Monk
The new marketing strategy is to first understand the spectrum of lifetime value for your customer base. There are most likely three broad value segments:high,medium, and negative. For negative value customers, the strategy is to move the customers to a lower cost of service and aggressively manage costs.03-23
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